Case study · Product · Marketplace
Booking platform for clinics
Patients book and pay online instead of calling. Clinics stopped losing appointments to no-shows once deposits and reminders went live.
- Role
- Full-stack engineer
- Timeframe
- 2022
- Stack
- Next.js, Gin, MySQL, BullMQ
The short version
The problem
Clinics lost revenue to phone-only booking and frequent no-shows.
What I did
Built online booking with deposits and automated reminders.
The result
No-shows fell by 38% over six months.
38%
Fewer no-shows
Production2022
6 months before vs after, no-shows ÷ bookings
Technical deep dive
For engineers: constraints, architecture, trade-offs and what I'd do differently.
01 · Context and constraints
Placeholder. Replace with the real case study.